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This Page contains information important for any Registered User who is going to use the LiveRus.com® Online Services. Please read carefully our Privacy Statement and Return and Refund Policy.


LiveRus.com® Privacy Statement

Information Collection and Use
LiveRus.com® Private Company is the sole owner of the information collected on this website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. LiveRus.com® Private Company collects information from our users for the purposes of definite User identification while using the LiveRus.com® chargeable Services.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. At this time, LiveRus.com® does use cookies on our website for the only purpose of session support and identification of the users who run our Services on their client computers simultaneously. If and when we decide to extend the area of cookies usage on our website, we will notify all our visitors by publishing the corresponding message on our Info Pages. LiveRus.com® assures both our Registered Users and LiveRus.com® chargeable Services the first time visitors that the use of cookies will in no way be linked to any personally identifiable information.

Tracking of Payments and Purchases
LiveRus.com® Private Company collects the data about each purchase of LiveRus.com® chargeable Services by Registered User. This is done to hold the process of the Services provision under the Registered User's and our control.

Sharing
In order to provide the transactions of payment while ordering the LiveRus.com® chargeable Services with the data necessary for Online Payment Processing we share with the Payment Processing System the minimum information. It includes Service Identificator, Price and User E-mail address.

Notification of Changes
If we decide to change our privacy policy, or to collect some additional information we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post a notice on our website.

Version: 1.1
Effective Date: November 01st, 2010



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LiveRus.com® Return and Refund Policy

LiveRus.com® guarantees a 100% Customer refund if he or she is not fully satisfied with the Service. The Customer has 5 days after the access to the Service is granted to apply for a refund.

To receive a refund, the Customer may send an e-mail message to the following address: sales@liverus.com, including the text "REFUND APPLICATION" in the subject of the message. The message body must contain the following information:

  • the User ID;
  • the User full name and postal address;
  • Service ID, like it was stated in the correspondent LiveRus.com® confirmation message;
  • LiveRus.com® Order Number.



Version: 1.1
Effective Date: November 01st, 2010



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